Jaya Kratom

PAYMENT & SHIPPING

PAYMENT

ONLINE OPTIONS

Credit/Debit card

 
 We now accept all major credit & debit cards. Waave is our preferred payment method because it means your payment is processed immediately, so we can dispatch your order immediately! 
 

IN-STORE PAYMENTS

If you’re local to Portland and you’re wondering what payment options we provide to in-store customers, we can offer you the following: 

  1. We take all major credit and debit cards
  2. Apple pay
  3. Cash 
  4. Place an order online using credit/debit card and choose ‘local pick-up’.  

SHIPPING

All orders are dispatched in discreet packaging. Weekday orders are dispatched within 24 hours and you will receive a tracking number to the email address you provide. When you pay using Waave credit and debit card processing, payments are processed immediately so packages are dispatched same day or the next working day. 

Free shipping on all orders. We ship via USPS, free shipping is Ground Advantage or Priority. 
 

* Our payment processor handles shipping restrictions, so if you’re in a state or jurisdiction that has restrictions on the sale of kratom you may be unable to place an order, or may have to pass additional verification. For example, some states such as Florida require a digital ID check through the secure Waave payment processing portal to verify you’re over 21 years old. 

REFUND POLICY

We evaluate requests to return and refund products on a case by case basis. If you are not satisfied with your purchase, or have an issue with your order, please get in touch! 

To get your request addressed swiftly, include your order number, and the batch/lot code featured on your package if available. 

Questions? Need help? Send us an email via the contact page with your question. If you are in need of telephone assistance, include your phone number in your message and a representative will call you back.

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Welcome!

You must be 21+ to purchase Kratom products

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Disclaimer: Kratom: FDA DISCLAIMER: The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. KRATOM DISCLAIMER: “This product is not available for shipment to the following states: Alabama, Arkansas, Indiana, Rhode Island, Wisconsin; or the following counties: Sarasota County (Florida), San Diego (California), Oceanside (California), Alton (Illinois), Jerseyville (Illinois), Edwardsville County (Illinois), Columbus (Mississippi), Union County (Mississippi), Ascension (Louisiana), Franklin (Louisiana), Rapides (Louisiana)”. Our products are not for use by or sale to persons under the age of 21. WAAVE ALSO RESPECTS COMPLIANCE IN THE FOLLOWING STATES AND COUNTIES: Vermont, Louisiana. Denver CO, Washington D.C., Newport Beach CA, Malheur County, Parker & Monument (CO), Grant Parish (LA), Franklin (NH) and several other counties in Mississippi. We do not ship internationally. ID verification is required for shipments to the following states: Florida, Virginia, West Virginia, Colorado, Oregon, South Dakota, Nebraska, Kentucky, Maryland, Tennessee, Mississippi, Georgia. Enhanced Kratom cannot be shipped to Tennessee and Georgia. Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products. Kratom has not been tested on pregnant women. Please, see the FDA alert 54-15. We make no representations as to intended use or suitability for use. This product contains chemicals known to the state of California to cause cancer, birth defects, or reproductive harm. Specifically nickel, arsenic, and lead. For more information please visit p65warnings.ca.gov. We do not ship to military bases  
WAAVE Compliance